Currency
Canadian customers pay the $CDN price list cost; US and international customers pay the $US price list cost.

If you are paying by charge card in US currency please be aware that we will convert the amount of your order to Canadian dollars at the current exchange rate prior to submission to the charge card. Visa/MasterCard will then convert it to your local currency at the exchange rate current at that time. This may result in a slight variation of quoted prices.

We reserve the right to not accept credit card orders at any time.

Prices
Due to frequent material cost fluctuations, prices are subject to change without notice. Back orders will be billed at the price prevailing at the time the order is received.   Price differences noted in countries where there are distributors may vary depending upon government regulations, duties, taxes, freight, local handling charges, etc.  All distributors are qualified to provide products and backup service.

Terms
All orders are subject to acceptance by the credit department. Terms on open accounts are net 30 days from date of invoice. Any account exceeding 30 days will be subject to 2% monthly interest (26.82% per annum).  Credit card orders may be limited or not accepted.  Prepaid orders paid by bank to bank wire transfer will receive priority treatment.  For further information please send an e-mail to our accounts department.

Taxes
All prices are quoted without taxes. All orders within Canada are subject to Goods and Services Tax (GST) or Harmonized Sales Tax (HST). All orders within B.C. are subject to B.C. Social Services Tax, unless the purchaser has a valid exemption. Export orders are not subject to these taxes.

Transportation and charges
All orders are fob our warehouse unless otherwise specified. Normally, shipping charges will be prepaid and added to the invoice.

Breakage, shortages and loss
Transportation companies are fully responsible for breakage, damage or loss in transit. Customer should examine the shipment before signing the carriers receipt. Claims should be made to the transportation company immediately on receipt of goods, giving full particulars as to damage, shortage or loss. In the event that you are unable to examine the complete shipment, sign the carrier's receipt "Received subject to examination". This allows you to claim on the carrier for concealed damage within 15 days of receipt of the shipment.

Returns of merchandise
Returned product will not be accepted without prior authorization. All returned goods must be in original condition and may be subject to a restocking charge. All shipments of returned goods must be prepaid. We suggest that they also be insured. Products supplied on a special order cannot be returned. We reserve the right to destroy merchandise as having no value and to allow no credit when we deem the merchandise to be unfit for sale, whether it was returned with or without approval.